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Whether you have a question, need support, or just want to learn more about Sheltr and our products, our team is here to help.
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A map of Copenhagen showing a red pointer near Gammel Strand, indicating the office location for Sheltr.
Sheltr A/S
Copenhagen, Denmark
Købmagergade 19, 4
1150, Copenhagen
Denmark
hello@sheltr.eu
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Need help? Our support team is available Mon-Fri, between 08:00 - 17:00 to assist with any issues.
Interested in Data Discovery or Whistleblower for your business or a partner? Reach out.
FAQ
Can my company try Data Discovery for free?
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Yes, you can try Data Discovery completely free of charge for 30 days, with no credit card required. Contact us here to get a free trial account. The trial account includes integration with Microsoft Exchange (limited to a maximum of 20 mailboxes), real-time reports, an employee portal, and a dedicated Account Manager to help you get started.
Is the Whistleblower solution free forever?
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Yes, we offer a free plan, which can make a lot of sense, especially for smaller companies. The plan includes colour customisation, 1one case manager, one portal, and a compliant whistleblower and privacy policy. Please note, however, that this plan does not include support.
How much does Data Discovery cost after the trial period?
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After the trial period, Data Discovery starts at 444 DKK (€60) per employee per year. This includes all the features from the trial account, as well as full integration with Microsoft 365 Cloud, unlimited campaigns, and implementation and communication materials. Please note that the price per employee decreases the more employees you add to the solution.
Contact us for a quote.
Can I change or upgrade my Whistleblower plan later?
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Yes, as an administrator, you can upgrade or change your plan at any time as your needs evolve.
Is support included in all plans?
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Data Discovery: Whether you are on a trial account or the full solution, all Data Discovery customers are assigned a dedicated Account Manager and thus receive full support via email and phone.

Whistleblower: Only the Silver, Gold, and Platinum plans include support - Silver and Gold with standard support, and Platinum with a dedicated Account Manager. Support is not offered on the free plan.
Will I get help with implementation and onboarding?
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Data Discovery: Yes, we help with setup, implementation, and ongoing guidance until you feel completely comfortable with the solution. In addition, we also provide implementation and communication materials.

Whistleblower (paid plans only): For the Silver and Gold plans, we provide email support on weekdays from 08:00–16:00. Customers on the Platinum plan have their own dedicated Account Manager, who assists with any questions by email, phone, and meetings as needed.